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Terms

The agreement, in plain words

Last updated 3 September 2026

These terms are between you and [legal entity name] (“we”), the operator of Orblex. Using the product means you accept them.

Your account

You are responsible for what happens under your account and for keeping your password to yourself. Tell us promptly if you think someone else has got into it. You must be old enough to enter a contract where you live, and you must not use the product for anything unlawful.

Your data is yours

Everything you put in, and everything we read from a mailbox you connect, remains yours. We claim no ownership of it. We process it only to run the product for you, as described in the privacy policy. You can export it or delete it at any time.

What the AI does, and what it does not

Orblex reads your conversations and writes structured facts, answers and drafts from them. Two things follow from that, and both matter:

  • It can be wrong. Every claim it makes carries the record it came from, and you should check that record before acting on anything consequential. Do not treat its output as legal, financial or professional advice.
  • It does not act alone. Anything that would leave the building or change a record materially is proposed and waits for a person to approve it. You are responsible for what you approve.

Acceptable use

You agree not to:

  • Use the product to send unsolicited bulk mail.
  • Upload material you have no right to, or that is unlawful.
  • Attempt to reach another customer’s data, or to probe or break the service.
  • Resell or rebrand the product without our written agreement.

Availability

We work to keep the product running and to keep your data safe, but we do not promise it will be available without interruption. We may change or discontinue features; where a change removes something you rely on, we will give reasonable notice.

Payment

Plans and prices are as agreed with you in writing. Fees are payable in advance and are non-refundable except where the law requires otherwise or where we have failed to provide the service.

Ending it

You can stop using Orblex at any time and ask us to delete your workspace. We may suspend or end an account that breaches these terms, and will say why. On termination you can export your data for thirty days, after which it is deleted.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, for lost profits, or for loss of data caused by something outside our control. Our total liability in any twelve-month period is limited to the fees you paid us in that period. Nothing here limits liability that cannot lawfully be limited.

Changes and law

We may update these terms; material changes will be notified to workspace owners before they take effect, and the date above will change. These terms are governed by the laws of [jurisdiction], and its courts have exclusive jurisdiction.

Something here unclear? Ask us.